Articles in this category

How can I enable or disable a sub-account?

This guide explains how to disable or enable a sub-account in your Voicemetrics account.

What is the process to delete a sub-account?

This guide explains the steps to delete a sub-account in your Voicemetrics account.

How do I create a sub-account?

This guide provides step-by-step instructions to set up a sub-account in the Agency panel.

Sub Account - Analytics Overview

This guide provides an overview of the Sub-Account dashboard in your Voicemetrics account, including key metrics and widgets.

How do I extend a sub-account trial days/minutes?

This section provides step-by-step instructions to extend trial days or minutes for a sub-account. Learn how to adjust trial durations seamlessly through your admin dashboard.

How do I set permissions and settings for a sub-account?

This section provides step-by-step instructions to set permissions like show/hide menus and Auto-sync options from your voice provider. Learn how to adjust menu options and auto sync seamlessly through your voice provider.

Sub Account - Agents Overview

This guide provides an overview of AI Agents in your Voicemetrics Sub-Account and how to configure and interact with them.

Sub Account - Calls Overview

This guide provides an overview of how to manage and analyze calls within your Voicemetrics Sub-Account.

Sub Account - Insights Overview

This guide provides an overview of how to analyze and monitor call data through various analytics widgets in your Voicemetrics Sub-Account.

Sub Account - Contacts Overview

This guide provides an overview of the Contacts section in your Voicemetrics Sub-Account, including managing customer details, tracking interactions, and segmenting audiences for improved communication.

Sub Account - Outbound Overview

This guide provides an overview of both Manual and Automation Outbound Campaigns in your Voicemetrics Sub-Account, explaining how each can be utilized to effectively engage your audience.